From the day we opened our doors, our mission has always been to provide a high quality of service to all our customers, and ensure their satisfaction. Our goal has always been clear; to ensure that we have at least a 99.99% uptime and solid support.
Rest assured that we are working hard to provide you with the highest-class service that a hosting provider can give. Below are some of the things that we promise you as a customer, that we will deliver every time you are in contact with us.
Maintain a 99.99% uptime guarantee on the network and servers.
Provide 24/7 support assistance.
Provide high quality support documentation, and tutorials for support.
In addition to our uptime guarantee and service guarantees, we maintain a money back guarantee. If you wish to cancel, we will be glad to provide you with a refund. Any costs that may have been incurred by us will be subtracted: for example; the domain name registration, domain transfers and
setup fees will be deducted from the total refund.
